Midea, a home appliance manufacturer known for producing top-rated window air conditioners, has recalled approximately 1.7 million units due to potential mold growth that can lead to respiratory and health issues. The affected units include models that were highly praised by The New York Times, such as the Midea U and U+ series, which were ranked as the top two air conditioners of 2025.
According to the U.S. Consumer Product Safety Commission (CPSC), the recall was initiated on June 5 after reports indicated that stagnant water in the units could encourage mold formation, posing health risks including respiratory infections and allergic reactions.
Mold Reports Prompt Recall of Units Sold Across U.S. and Canada
So far, Midea has received at least 152 reports of mold within the air conditioners, with 17 customers specifically reporting health problems like coughing, sneezing, sore throats, and infections. The company highlighted that mold exposure can be particularly harmful to individuals with sensitivities or existing respiratory issues.
In response to the findings, The New York Times added an editor’s note to their air conditioner rankings acknowledging the recall. The recall not only affects customers in the U.S. but also extends to approximately 45,900 units sold in Canada.
Midea Recalls 1.7 Million Top-Rated Air Conditioners Over Mold Risk and Health ConcernsThe recalled air conditioners were manufactured in China and Thailand and sold under multiple brand names, including Comfort Aire, Danby, Frigidaire, Insignia, Keystone, LBG Products, Mr. Cool, Perfect Aire, and Sea Breeze. They were available at major retailers such as Costco, Home Depot, Best Buy, and Walmart, as well as online through company websites and third-party sellers like Amazon. Units were sold between March 2020 and May 2025, with prices ranging from $280 to $500.
How to Identify Recalled Units and Access Repairs or Refund Options
Consumers can identify if they own a recalled unit by checking the model number, typically located on a label on the front right side of the unit. The units come in 8,000, 10,000, and 12,000 BTU sizes and include models with remote and app-based controls. A comprehensive list of impacted model numbers across the various brand names has been published. Midea urges customers to stop using the devices and visit www.MideaUrecall.expertinquiry.com to inspect their units before continued use.
Midea is offering customers either a free repair or a refund, full or prorated, depending on the purchase or manufacture date. For refunds, customers must either return the unit with a prepaid label or provide a photo showing the cut power cord. For repairs, Midea can dispatch a technician or send a repair kit that includes a drain plug and bubble level.
Affected consumers can reach Midea by calling toll-free at (888) 345-0256, emailing [email protected], or visiting their recall support website. The company’s proactive approach aims to mitigate further health risks and reassure customers amid the large-scale recall.
