Strato: A Cheap Web Hosting Service Provider, but is it reliable?


Strato (also called Strato AG) is a skilled web hosting firm working type Berlin, Germany. It was based there in 1997 and had since turn into one of the many largest corporations within the enterprise. At this second, it manages greater than 2 million registered domains and 1.5 million hosted websites on its 60.000 servers everywhere in the world. Initially, their companies have been out there in Europe solely; however, in 2016, they entered the worldwide market with a bang. They exist as part of the United Web AG, veteran international web companies firm from Germany that owns 13 manufacturers and a large number of subsidiaries.

In 2008, Strato lowered its power consumption dramatically and began utilizing renewable power sources. Quickly afterward, it turned one of the many main eco-friendly internet hosting options on the market. As you’d anticipate, Strato’s knowledge facilities are powered by 100% carbon-neutral renewable power and are situated inside Germany. 

Although not notably visually interesting, their website does present its customers with a substantial amount of related details about the corporate itself and its companies. Along with the worldwide web site, customers can decide for German, Dutch, Spanish, and French markets. Accordingly, their internet hosting plans are inclined to differ depending on the chosen nation, so we’ll be reviewing those with a global scope.

Though Strato has an official weblog and, so far as we can inform, an advantageous one, it’s completely in German, so in case you are not conversant in the language, it gained implies a lot to you. As for social networks, they’re current on Fb, Twitter, LinkedIn, YouTube, and XING, with solely Fb being partially out there in English. Nonetheless, it’s good to see that each of those accounts is alive, energetic, and prepared to regularly correspond with all of its customers.

Strato has stepped up its promoting campaigns this 12 months.

We have to say Strato’s YouTube account, which is alive & kicking, however, solely in German, sadly. Whereas checking it out, we needed to ask ourselves, what can go improper if you end up powered by a contented techno has-been musical act? Do you get sooner, higher, and much more STRATO, as Scooter’s frontman H.P. Baxxter guarantees?

All of Strato’s plans embrace limitless visitors and further domains.

Plans and pricing

Strato supplies its customers with an entire vary of hosting-related merchandise: a site title registration, shared, email, VPS and devoted server internet hosting, a website builder, and cloud storage. 

As for the internet hosting plans, there are four major ones (Basic Web, Energy Internet, Superior Internet, and Enterprise Internet), and the contract interval for every one of them goes for one 12 months. Nonetheless, customers can subsequently choose a month-to-month billing possibility. The entry-level one begins at £4.00 ($5.33) monthly, which appears budget-friendly at first. All annual internet hosting plans include a 30-day money-back assure, so prospects may have a full month to make a definitive choice. 

Ease of use

Out of 4 out there shared internet hosting plans, even the least costly ones will present free area registration or switch, assist limitless additional domains, 1000 email accounts, 2GB of internet area, SSL certificates, AntiVirus, AntiSpam, and STRATO SiteGuard. This part as an entire is finished in an easy, clear, and fairly detailed method, which is refreshing to see.  

After selecting a plan, we have been requested to decide on a site title. There we have seen a pointless inflexibility that may turn into a difficulty for some customers. Particularly, we have decided between registering a brand new area or transferring the one we already personal; however, do not go away from the area with its current supervisor.

You will have to supply a lot of private particulars to register for a Strato account.

The remainder of the method was fairly simple expertise. The chart web page gave us an in-depth overview of the product, its particular person, and complete value and details about renewal costs if we determine to stick with Strato. After this, we requested to supply a lot of private info, but nothing you wouldn’t usually anticipate. Nonetheless, whereas utilizing their UK web site, we discovered an absence of several European nations on the listing and their corresponding nation codes. Sadly, since all customers are required to enter their telephone numbers to get an affirmation code from Strato, those who reside in one among these unlisted counties gained be capable of proceeding with a purchase order.

To proceed, we needed to choose a sort of bank card and the extra details about it. After making the cost, we acquired an instructive mail from Strato informing us that our newly created account will probably be activated within the subsequent 24 hours, which is significantly longer than what we’re used to. Once we have been allowed to enter our account finally, we have seen that Strato supplies its personal custom-made management panel, which is nearly by no means a blessing in disguise. After determining how to get around, we have set up WordPress apps through AppWizard, whereas observing that not many apps can be found.

In case you paid additional money for the comfort of the web site builder, you’ll rapidly discover that the variety of pages you may have on your web site is proscribed (20 in our case) and that neither of the accessible web site builders is supplied with e-commerce options. In case your wants are easy, you shouldn’t be bothered by this; in any other case, you need to think about different choices.

We used GTmetrix to measure the uptime and efficiency of our Strato web site.

Pace and expertise

Thankfully, about Strato’s major web site, a pace efficiency recorded by GTmetrix confirmed promising outcomes. It took 3.1 seconds to completely load the web page, which seems to be greater than advantageous in distinction to the common of 8.1 seconds. Simultaneously, the method required 45 requests, which is nearly half the fewer requests than the common results of 89. It got here as no shock that GTmetrix lastly graded the website’s general pace efficiency with an agency B (92%).

At first look, it appears that, evidently, Strato supplies no uptime assure. Nonetheless, those that have a watch for element and endurance to learn by Phrases of Service will discover a promise that Strato’s servers ought to be out there 99% of the time on an annual foundation. After placing this to take a look at (kindly supplied by UptimeRobot), we obtained fairly good outcomes, particularly contemplating we didn’t have too excessive expectations. There have been two downtime circumstances throughout greater than a month of fixed monitoring, with one lasting five and one other 14 minutes, which resulted in 99.95% of uptime. Although monitored time isn’t indicative of the annual stage of efficiency of hosted web sites, it clearly is an effective beginning.


Even to the informal eye, it seems that the client assist is the weakest hyperlink of Strato. They assist phone (together with a 24/7 hotline for individuals who pay additional money) and email (by contact type). To inform the reality, we have been a bit dissatisfied with the absence of a dwell chat possibility, because it’s one thing we anticipate to see at the moment.

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